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Terms & Conditions

Last updated: November 1, 2026

These Terms and Conditions (“Terms”) govern your use of the MiniCAD website (minicad.io) and all design services provided by MiniCAD (“we,” “us,” or “our”). By requesting a quote, accepting a quote or using our services, you (“client,” “you,” or “your”) agree to be bound by these Terms.

Please read these Terms carefully before you accept a quote. If you do not agree, please do not use our services.

1. Services

MiniCAD provides professional 3D CAD design services, including 3D CAD modeling, 2D technical drawings, product rendering, 3D printing file preparation, reverse engineering, and related engineering services. A full description of our services is available on our Services page.

2. How Ordering Works

Quote First

  • You request a quote through the form at minicad.io/quote, describing your project and attaching any reference files.
  • We review your request and send you a quote with the scope, price, deliverables and delivery estimate.
  • Work starts only after you accept the quote and your payment is confirmed. Requesting a quote is free and carries no obligation.
  • By requesting a quote, you confirm that the project information, descriptions and specifications you provide are accurate and complete to the best of your knowledge.
  • Each order receives a unique reference number (ORD-XXXXXXXXXX) for tracking and communication.

Packages

  • Quotes are based on our packages: Single Part, Complex Part, Assembly, and Custom Project (quoted personally for work that does not fit a standard package). Package prices and included deliverables are shown on our Pricing page.
  • A quote is valid for the period stated in the quote. You may accept or decline it; declining carries no penalty or obligation.

3. Pricing & Payment

Pricing

  • All prices are in US Dollars (USD).
  • The price of your order is the total stated in the quote you accept. Add-on services (extras) are optional and are priced in the quote.
  • Pricing is flat-rate per package, with no hourly billing and no hidden fees.
  • We may update package prices at any time. The price in a quote you have already accepted does not change.

Payment Methods

  • We accept PayPal, wire transfer, and Payoneer.
  • Payment is due after you accept the quote and before design work begins.
  • For large or complex projects, partial payment arrangements may be agreed in the quote on a case-by-case basis.

4. Delivery

  • The delivery estimate is stated in your quote, in business days.
  • Paid rush delivery is available; the timeline is agreed in your quote.
  • The delivery estimate starts once your payment is confirmed.
  • If we anticipate a delay beyond the estimate, we will notify you as soon as possible and provide an updated estimate.
  • Completed files are delivered by email notification and a private Google Drive folder specific to your order.
  • We may permanently delete project files from Google Drive 90 days after final delivery, so we strongly recommend downloading all files promptly upon delivery.

5. Revisions

  • Each package includes a defined number of revision rounds:
    • Single Part: 1 revision round
    • Complex Part: 2 revision rounds
    • Assembly: 3 revision rounds
    • Custom Project: as stated in the accepted quote
  • A revision is any modification to the approved design (adjusting dimensions, modifying geometry, changing features, or updating tolerances) within the scope agreed in the quote.
  • Additional revision rounds beyond your package allowance are available as a paid add-on, priced in a quote.
  • Requests that significantly change the original scope, concept, or design direction are considered new work and may require a separate quote.

6. Cancellation & Refunds

Before Work Begins

  • You may cancel your order at any time before design work has started, and you will receive a full refund of any payment made.
  • To request cancellation, contact us immediately by email at contact@minicad.io or by WhatsApp.

After Work Has Started

  • Once design work has begun, orders cannot be cancelled and refunds are not available.
  • We are committed to delivering work that meets the specifications agreed in the quote. If you are not satisfied with the initial delivery, we will work through your included revision rounds (and any purchased add-on revisions) to refine the design until it meets those specifications.
  • In exceptional circumstances, cancellation requests after work has started may be considered on a case-by-case basis at our discretion.

Non-Refundable Situations

  • Refunds are not issued for completed and delivered projects.
  • Refunds are not issued once the design phase has commenced.
  • Dissatisfaction with the result does not constitute grounds for a refund if the deliverables match the scope and specifications agreed in the accepted quote.

7. Intellectual Property

Ownership Transfer

  • Upon receipt of full and final payment, all intellectual property rights to the delivered design files are transferred to you.
  • You may manufacture, modify, license, sell, distribute, or otherwise use the design without restriction or limitation.
  • MiniCAD retains no rights, claims, royalties, or interests in your design after full payment is received.

Portfolio Usage

  • We may request your permission to feature your project in our online portfolio and marketing materials.
  • Portfolio inclusion is entirely optional and requires your explicit written consent.
  • We will never share, publish, or display your work publicly without your prior approval.

Before Full Payment

  • Until full payment is received, all design files and deliverables remain the intellectual property of MiniCAD.
  • Preview files (such as watermarked images or low-resolution renders) shared before final payment may not be used for any commercial purpose.

8. Confidentiality & Non-Disclosure

  • All project files, designs, descriptions, specifications, and communications are treated as strictly confidential.
  • We will never share, publish, reuse, or disclose any client work or project information without your explicit written permission.
  • We are happy to sign a Non-Disclosure Agreement (NDA) before starting your project. You may provide your own NDA template, or we can supply one upon request.
  • Confidentiality obligations remain in effect indefinitely and survive the completion, cancellation, or termination of any project.

9. Client Responsibilities

  • You are responsible for providing accurate and complete project descriptions, dimensions, specifications, and reference materials.
  • You confirm that any files, sketches, images, or reference materials you upload or share do not infringe upon any third-party intellectual property rights, trademarks, or copyrights.
  • You are responsible for verifying that all deliverables meet your requirements before proceeding to manufacturing or production.
  • MiniCAD is not liable for manufacturing defects, material failures, production errors, or any losses resulting from the use of delivered design files in manufacturing or production processes managed by third parties.

10. Limitation of Liability

  • MiniCAD provides design services to the best of professional engineering standards. However, we are not liable for:
    • Manufacturing defects, material failures, or production issues resulting from the use of delivered files by third-party manufacturers.
    • Tolerance, material, or process issues introduced during manufacturing outside our control.
    • Indirect, incidental, special, or consequential damages arising from the use of our services or delivered files.
    • Delays or issues caused by incomplete, inaccurate, or misleading project information provided by the client.
  • Our total aggregate liability for any claim related to a specific order shall not exceed the total amount paid by the client for that order.

11. Dispute Resolution

  • In the event of a dispute arising from these Terms or any order, both parties agree to first attempt to resolve the matter amicably through direct communication by email or WhatsApp within a period of 30 days.
  • If an amicable resolution cannot be reached within 30 days, the dispute shall be governed by the laws of the Arab Republic of Egypt and shall be subject to the exclusive jurisdiction of the competent courts in Alexandria, Egypt.

12. Service Availability

  • We reserve the right to decline or refuse any project at our sole discretion, including projects that involve illegal products, weapons, or items that violate our ethical standards or applicable laws.
  • Website availability is maintained on a best-effort basis. Temporary downtime for scheduled maintenance, updates, or unforeseen technical issues does not constitute a breach of these Terms.

13. Third-Party Links

Our website may contain links to third-party websites or services (such as payment processors, portfolio platforms, and social media). We are not responsible for the content, privacy practices, or terms of any third-party websites. We encourage you to review their respective policies before engaging with them.

Marketplace files

License

Files bought in the MiniCAD Marketplace are licensed for your personal, non-commercial use. You may print them for yourself. You may not sell, share or publish the files, or sell prints made from them.

Refunds

Files are digital, so we do not refund an order once any of its files has been downloaded.

Defective files

If a file is defective, contact us and we will send you a replacement.

Access

Your download link works for a limited time and number of downloads. When it expires, you can request a new link from the download page, and we send it to your order email. We also share the files with your order email in Google Drive. If a refund is recorded on an order, its download links and Google Drive access end.

14. Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices, services, or legal requirements. Updated versions will be posted on this page with a revised “Last updated” date. Your continued use of our website or services after any changes constitutes acceptance of the revised Terms. Orders whose quote was accepted before a change are governed by the Terms in effect when the quote was accepted.

15. Contact Us

If you have questions about these Terms and Conditions, contact us through any of the following channels: