FAQ
Frequently Asked Questions
About Our CAD Design Services
Everything you need to know about ordering professional SolidWorks design services — pricing, delivery, file formats, revisions, and more.
General 6
What is MiniCAD?
MiniCAD is a professional SolidWorks design studio specializing in 3D CAD modeling, technical drawings, product rendering, and 3D printing file preparation. Since 2017 we have delivered over 7,000 projects for clients across 40+ countries.
Who will work on my project?
You work directly with a senior SolidWorks engineer — not a rotating team. The same engineer handles your project from start to finish, ensuring consistent quality and clear communication.
How experienced is MiniCAD?
We have been operating since 2017 with 7,000+ delivered projects and thousands of verified five-star reviews on Fiverr. Our clients include engineers, startups, manufacturers, and product teams worldwide.
What industries do you serve?
We serve all industries including consumer products, mechanical engineering, electronics enclosure design, industrial prototyping, medical devices, automotive, aerospace components, furniture, architecture, and Amazon FBA product design.
Do you work with individuals or only businesses?
Both. We serve individual inventors, hobbyists, students, startups, small businesses, and large manufacturing companies. Every project gets the same level of professional attention.
Why should I order directly on minicad.io instead of through Fiverr?
Ordering directly gives you several advantages: lower prices (no platform fees passed on to you), direct WhatsApp communication, and faster turnaround since there is no middleman. The same engineer handles your project with the same quality standard.
Services 18
What CAD services do you offer?
Our core services include 3D CAD Modeling, 2D Technical Drawings, Product Rendering, 3D Printing File Preparation, Reverse Engineering, and more. Visit our Services page for the full list and descriptions.
What software do you use?
We always use the latest version of SolidWorks for 3D modeling and assembly design. For 2D drawings we use both SolidWorks and AutoCAD. Rendering is done with SolidWorks Visualize and KeyShot.
Can you convert a hand sketch into a 3D model?
Absolutely. Send us a sketch on a napkin, a hand drawing, a photo, or even a verbal description — we turn it into a precision-engineered SolidWorks model with exact dimensions and tolerances. Many clients start with nothing more than a rough idea.
Do you do assemblies with multiple parts?
Yes. Multi-component assemblies are available as a package option. We deliver fully constrained SolidWorks assemblies (SLDASM) with individual part files. Exploded views and bills of materials are available as add-ons.
Can you prepare files for 3D printing?
Yes, this is one of our specialties. We deliver optimized STL/3MF files with proper wall thickness, support considerations, and printer-specific settings for FDM, SLA, and SLS printing.
Do you create manufacturing drawings with GD&T?
Yes. We produce professional technical drawing packages with geometric dimensioning and tolerancing (GD&T) per ISO 2768 standards, including section views, detail views, and material specifications. Manufacturing drawings are available as an add-on service — see the order page for details.
Can you design a product for Amazon FBA or Kickstarter?
Yes. We design products optimized for manufacturing and create photorealistic renders suitable for Amazon listings, Kickstarter campaign visuals, and investor presentations. Renders are available as an add-on.
What is the difference between a simple part and a complex part?
Simple parts have basic geometry — boxes, cylinders, flat brackets — with straightforward features. Complex parts involve organic shapes, intricate details, curves, mechanisms, or tight tolerances. If you are unsure which package fits, describe your part and we will recommend the right one.
What are FDM, SLA, and SLS 3D printing technologies?
FDM (Fused Deposition Modeling) is the most common desktop 3D printer — it uses plastic filament. SLA (Stereolithography) uses liquid resin for high-detail models. SLS (Selective Laser Sintering) uses nylon powder for strong, durable parts. Tell us your printer type when ordering and we will optimize the file accordingly.
Can you design around my specific 3D printer's limitations?
Absolutely. Mention your printer model and specs (build volume, material, nozzle size) when describing your project. We design parts to fit your printer's constraints at no extra charge — it is part of our standard design process.
What are photorealistic renders and when do I need them?
Renders are high-quality visualizations of your 3D model with realistic lighting, materials, and backgrounds. They are ideal for Amazon or Shopify product listings, investor decks, Kickstarter campaigns, and marketing materials. Much faster and cheaper than photographing a physical prototype. Available as an add-on — see the order page for pricing.
What is Reverse Engineering and when do I need it?
Reverse engineering means recreating a digital CAD model from an existing physical part. You send us photos, measurements, or a 3D scan of the object, and we rebuild it as a fully editable SolidWorks model. This is ideal when you have a part but no CAD files — for example, replacing discontinued components or improving legacy products.
What is the Prototype-to-Print File Bundle?
The Prototype-to-Print Bundle is a complete service that takes your concept from initial sketch to manufacturing-ready files — all in one order. It includes a SolidWorks 3D model, optimized STL for 3D printing, a STEP file for CNC manufacturing, and a technical drawing with dimensions. Visit our Services page for details.
What does STL File Repair and 3D Print Optimization include?
Our STL Repair service fixes common 3D printing problems: non-manifold geometry, bad normals, thin walls, scaling errors, open meshes, and self-intersecting faces. We also optimize wall thickness, support structures, and orientations for your specific printer type (FDM, SLA, or SLS). If your file fails to print or produces poor results, we diagnose and fix it.
What is the video walkthrough included with my package?
The video walkthrough is a 15–30 minute recorded session where we walk you through the finished model on screen, explain design decisions, and show you how to use the files. It is permanently included in the Premium package. For Basic and Standard packages, it is currently included as a limited-time bonus — take advantage while it lasts.
What is White-Label Delivery?
White-Label Delivery is an add-on where your files are delivered without any MiniCAD branding, watermarks, or metadata. File properties, custom properties in SolidWorks, and PDF headers will be blank or set to your company name. Ideal for agencies, resellers, or consultants who deliver CAD files to their own clients. See the order page for pricing.
What is the 360° Turntable Animation?
The 360° Turntable Animation is an add-on — a smooth rotating product video (MP4) showing your 3D model from every angle. Rendered with studio lighting and a clean background, it is ready to upload directly to Amazon listings, Shopify product pages, Kickstarter campaigns, or social media. See the order page for pricing.
What is the Exploded View and Assembly Guide?
The Exploded View + Assembly Guide is an add-on showing how every part in your assembly fits together. Parts are shown separated with lines indicating assembly order and direction. It is useful for manufacturing instructions, user manuals, patent applications, and warehouse assembly teams. See the order page for pricing.
File Formats 7
What file formats do you deliver?
It depends on your package. All packages include STL or 3MF (print-ready) plus a basic 3D render. Standard and Premium packages also include a STEP file for manufacturing. Additional formats — native SolidWorks source files (SLDPRT/SLDASM), IGES + OBJ, manufacturing drawings (DWG/PDF) — are available as add-ons. See the order page for the full list.
Do I get the native SolidWorks source file?
The native SolidWorks source file (SLDPRT for parts, SLDASM for assemblies) is available as an add-on. It gives you a fully parametric, editable file that you or your engineer can modify anytime. Add it during checkout on the order page.
Can I request a specific file format not listed?
Yes. If you need a format not listed (e.g., Parasolid, CATIA, Inventor, Fusion 360), let us know in the order form or contact us. We can export to virtually any CAD format.
Are the files parametric and editable?
SolidWorks native files (SLDPRT/SLDASM) are fully parametric — you or your engineer can modify dimensions, features, and geometry. These are available as an add-on. STEP files preserve solid geometry and can be edited in most CAD tools. STL/3MF files are mesh-based and not parametric.
What is the difference between STEP, IGES, STL, and OBJ formats?
STEP and IGES are universal CAD formats that preserve geometry and can be edited in most CAD tools — ideal for manufacturing and engineering. STL converts geometry to a triangle mesh for 3D printing but is not editable. OBJ is similar to STL but also supports colors and textures for rendering. Choose the format that fits your workflow, and add any extras you need at checkout.
What if I don't have SolidWorks? Can I still use the files?
Yes. STEP files (included in Standard and Premium) can be opened and edited in free tools like Fusion 360, OnShape, and FreeCAD. STL files (included in all packages) work in any 3D printing slicer. IGES and OBJ formats are available as an add-on for use with Rhino, Blender, and other tools.
What does the Extended Format Export (IGES + OBJ) add-on include?
The Extended Format Export add-on gives you IGES and OBJ files in addition to your standard delivery. IGES is used by many CAD tools like Rhino and Fusion 360. OBJ supports colors and textures, making it ideal for Blender, rendering software, and 3D viewers. Most clients only need STL and STEP, so we offer these as an optional extra to keep base prices lower.
Pricing 8
How much does CAD design cost?
We offer transparent flat-rate packages ranging from simple single-part models to full multi-part assemblies, plus a Custom option for anything that does not fit a standard tier. Visit our Pricing page for current package prices and what is included in each.
What is included in each package?
All packages include direct communication with the engineer, a basic 3D render, and STL/3MF files. Higher-tier packages add STEP files, more revisions, faster delivery, and extras like a video walkthrough and priority queue. Full package details and what each tier includes are listed on our Pricing page.
Do you charge per hour?
No. We use flat-rate packages so you know the exact cost upfront. No surprises, no hourly billing. For complex projects that don't fit a standard package, we provide a free detailed quote.
What if my project does not fit a standard package?
Choose "Custom Project" on the order page and describe your needs. We'll review and send a detailed quote (typically within a few hours) with a clear scope and price — no obligation.
Are there any hidden fees?
No. The price you see is the price you pay. Each package clearly states what is included. Additional services like manufacturing drawings, renders, native source files, and extended exports are clearly listed as optional add-ons with visible pricing on the order page.
What extra services can I add?
We offer a range of optional add-ons including photorealistic renders, native SolidWorks source files, manufacturing drawings, additional revisions, live engineering consultations, extended format exports (IGES + OBJ), bill of materials, exploded views, 360° turntable animations, and white-label delivery. Current prices for each are shown on the order page.
Do you offer discounts for bulk or multiple-part orders?
For individual orders, our package prices are fixed. However, if you need 5+ parts or a large assembly, request a custom quote. We offer volume pricing for bulk projects depending on scope, complexity, and timeline.
Do you offer coupon codes or discounts for direct orders?
Yes. We occasionally offer coupon codes for direct orders on minicad.io. If you have a code, enter it in the "Coupon code" field on the order page before placing your order.
Order Process 10
How do I place an order?
Visit our Order page, select a package (or choose Custom), fill in your name and email, describe your project, upload reference files, and click "Place Order" (standard packages) or "Request Quote" (custom projects).
What happens after I submit an order?
You'll receive an email confirmation with your unique reference number (MC-XXXXXX). For standard packages, you'll be directed to payment. For custom quotes, we'll review and send a detailed quote within hours.
How does the quote process work?
After you submit a quote request, we review your files, then send a detailed quote via email with scope, price, and timeline. You can accept or decline directly from the email.
What should I include in my project description for the best result?
Be as specific as possible: what is the part used for, rough dimensions, materials, any existing sketches or photos, reference products you like, manufacturing method (3D printing, CNC, etc.), and any special requirements. The more context you provide, the fewer revisions we need and the faster we deliver.
Can I cancel or modify my order before payment?
Yes. Before payment is completed your order can be modified or cancelled. For custom quotes, you can revise your requirements when responding to the quote email. Contact us immediately via WhatsApp if you need to make urgent changes.
I've never ordered CAD design before — what should I expect?
Here's the typical flow: (1) Fill out the order form with your project description and reference files. (2) Receive a confirmation email with your MC-XXXXXX reference number. (3) Complete payment (standard packages) or receive a detailed quote (custom projects). (4) Work starts within hours of payment. (5) Receive files via Google Drive within your chosen delivery timeline. (6) Request revisions if needed.
Do I need to create an account to place an order?
No. You can order using just your name and email — no account creation, password, or login required. All project updates and file deliveries go to your email address.
What if my reference files exceed the 50 MB upload limit?
If your files are larger than 50 MB, upload what you can through the order form and mention the remaining files in the project description. After order submission, we'll send you a private Google Drive link where you can upload files of any size.
How does the "Request Similar Project" button work on portfolio items?
Clicking "Request Similar Project" on any portfolio item takes you to the order page. Select a package or choose Custom and mention the portfolio project name in your description — for example, "I need something similar to the NFC Keychain project." This helps us understand your desired style and complexity from the start.
How should I prepare my sketch or photo for the best result?
Include a ruler, coin, or known object for scale. Photograph from multiple angles (top, front, side). Label key dimensions even roughly — for example, "about 10 cm wide." If your sketch is on paper, photograph it in good lighting without shadows. The clearer your reference, the closer the first draft will be to what you want.
Payment 4
What payment methods do you accept?
We accept PayPal, bank transfer (ACH/SWIFT), and Payoneer. All payments are processed securely through established financial platforms.
Is payment secure?
Yes. We never see or store your financial details. Payments are processed through secure third-party platforms. Our website uses SSL encryption throughout.
When do I pay?
For standard packages: payment is collected at the time of ordering. For custom quotes: you pay after accepting the quote and before work begins. We also support partial payments for larger projects.
Can I tip the engineer who worked on my project?
Yes, and we truly appreciate it! Tips are a great way to recognize exceptional work. After your project is delivered, you can send a tip via the same payment method you used for the order. Just let us know via WhatsApp or email and we will send you a payment link. Tips go directly to the engineer who worked on your project.
Delivery 8
How fast is delivery?
Most projects are completed and delivered within 24 hours. Complex assemblies follow a clear timeline agreed upon before work begins. Each package has selectable delivery timeline options shown at checkout.
Can I get a rush delivery?
Yes. Each package offers different delivery timeline options at checkout, from standard to express. Faster timelines carry a small surcharge shown before you pay. You can also add Priority Queue to jump to the front of our work queue.
How are files delivered?
Files are delivered via email and Google Drive. You receive a link to a private Google Drive folder containing all your files organized by format.
Do you work on weekends?
We work 7 days a week to ensure fast delivery. Weekend orders receive the same priority and turnaround as weekday orders.
What's the difference between project duration and delivery timeline?
Project duration (e.g. "2 hours of SolidWorks work") is how long the actual modeling takes. Delivery timeline is how soon we start and complete the project. A 2-hour project on "5-day delivery" starts within 1 business day and completes within 5 calendar days. You can upgrade to faster delivery at checkout.
Why does faster delivery cost more?
Rush delivery moves your project to the front of our queue, displacing other orders. The fee covers priority scheduling and ensures we start and finish within your requested timeline. Standard delivery is included at no extra cost with every package.
Can I change my delivery timeline after placing an order?
Yes. Contact us via WhatsApp or email as soon as possible after placing your order. If work hasn't started, timeline changes are applied at the new price.
What is Priority Queue and how does it work?
Priority Queue is an add-on that moves your project to the front of our active work queue, ahead of standard orders. It is included in the Premium package and available as an optional extra on other packages. Priority projects typically start within hours of payment.
Revisions 3
How many revisions are included?
The number of included revisions depends on your package — each tier includes a set number of revision rounds. If you need more, you can add extra revision rounds as an add-on. Check the Pricing page for revision counts per package.
What counts as a revision?
A revision is any change to the approved design — adjusting dimensions, modifying geometry, changing features, or updating tolerances. New design directions or major scope changes may require a new quote.
How do I give feedback during revisions for the best result?
Be specific: instead of "make it bigger," say "increase the outer diameter from 25 mm to 30 mm." Annotate screenshots or sketches with exact dimensions and arrows pointing to the area you want changed. If you are unsure how to describe a change, request a quick video call and we will figure it out together. Clear feedback means fewer rounds and faster delivery.
Communication 4
How can I contact MiniCAD?
Three ways: WhatsApp (fastest), email, or the order form on our website. Visit our Contact page for all details. We typically respond within a few hours.
Do you offer video calls?
Yes. We offer a short complimentary video call to discuss project requirements and clarify complex geometry. If you need a longer dedicated engineering consultation, it is available as an add-on — see the order page for details.
What is your typical response time?
We typically respond within a few hours. WhatsApp is the fastest channel. Complex technical questions may take slightly longer as we research the best approach.
Can I discuss my project before placing an order?
Absolutely. Contact us via WhatsApp or email to discuss your project, get advice on the best approach, or ask any questions. There's no obligation to order.
Privacy 3
Is my design kept confidential?
Yes. All project files, designs, and communications are treated as strictly confidential. We never share, publish, or reuse client work without explicit written permission.
Can I sign an NDA?
Yes. We're happy to sign a non-disclosure agreement before starting your project. Contact us with your NDA template or we can provide one.
How are my uploaded files stored?
Files are uploaded to a private, secured Google Drive folder specific to your order. Access is restricted and files are organized by your unique reference number.
Technical 7
What version of SolidWorks do you use?
We always use the latest version of SolidWorks. Files can be saved in older versions upon request for backward compatibility.
Can you work with files from other CAD software?
Yes. We can import and work with files from AutoCAD, Fusion 360, Inventor, CATIA, Creo, Rhino, SketchUp, and virtually any CAD tool that exports STEP, IGES, or STL.
Can you optimize my design for a specific manufacturing process?
Yes. Tell us the intended manufacturing method (CNC, injection molding, sheet metal, 3D printing FDM/SLA/SLS) and we'll optimize wall thickness, draft angles, tolerances, and features accordingly.
What are fully constrained assemblies and why do they matter?
A fully constrained assembly means each part's position is locked by geometric relationships (mates). When you modify one part, connected parts update automatically. This is essential for products with moving parts, mechanisms, or multi-component fits. Non-constrained assemblies can cause manufacturing errors.
What is GD&T and do I need it?
GD&T (Geometric Dimensioning & Tolerancing) is an international standard for specifying how parts should be manufactured and fit together. It is essential for professional manufacturing, especially multi-part assemblies. For prototypes or 3D printing, basic dimensions are usually sufficient.
What are tolerances and why do they matter?
Tolerances define the acceptable range of measurements (e.g. ±0.1 mm). Tight tolerances mean higher precision but cost more to manufacture. We set appropriate tolerances based on your manufacturing method — generous for 3D printing, tighter for CNC or injection molding. Mention your manufacturing process so we optimize accordingly.
What is a Bill of Materials (BOM)?
A BOM is a detailed list of every part in your assembly including quantities, materials, finishes, and specifications. It is essential for ordering components and coordinating manufacturing. Available as an add-on service on the order page.
Ownership 2
Who owns the design after I pay?
You own the design completely. We retain no rights or claims to your files. You can manufacture, modify, license, sell, or distribute your design freely. The only request: we ask permission before showcasing your work in our portfolio.
Can I use designs for commercial manufacturing?
Yes. All designs are fully cleared for commercial use, manufacturing, selling, and distribution. No royalties or licensing fees are owed to us — your design is completely yours. We can also optimize files for specific manufacturing processes like injection molding or CNC on request.
No matching questions found. Try a different keyword or contact us directly.
Still have a question? We're happy to help.